Our client service policy is of paramount importance to us
Our accounting firm adopted a client service policy which requires specific commitments from our entire staff. Our policy requires timely return of phone calls, the delivery of services on or before the promised due dates, preservation of confidential information and relationships, and to listen attentively to clarify our client's concerns.
We desire to differentiate ourselves from other firms by serving our clients in the environment timetable and manner they choose.
Our client service policy is of paramount importance to us. It is the cornerstone of our practice and every decision is determined with the impact of enhancing the quality and timeliness of our client service in mind.
Our clientele is comprised of individuals and businesses. Additionally, a number of law firms utilize our services in connection with their client's various business and financial litigation concerns.
We serve our clients best when we can develop "relationship" versus "transaction" based associations. Relationship associations represent more than an annual engagement to prepare income tax returns.
The majority of our clients have year-round consulting relationships with us, ranging from several phone calls, to regularly scheduled meetings. They involve us in their business and financial affairs throughout the year.
|Copyright 2008 CPA guide all rights reserved|